Refund & Return Policy

Effective Date: 02-04-2026

 

Welcome to KAHARA KITCHEN PRIVATE LIMITED. We strive to ensure that you are completely satisfied with your purchase of our kitchen appliances. This Refund & Return Policy outlines the terms under which returns, replacements, and refunds are processed.

 

 

1. Returns Eligibility

You may request a return under the following conditions:

• The product is damaged, defective, or incorrect upon delivery

• The return request is raised within 7 days from the date of delivery

• The product is unused and in its original packaging with all accessories, manuals, and invoice

We reserve the right to reject returns that do not meet the above conditions.

 

 

2. Non-Returnable Items

The following items are not eligible for return:

• Products that have been used, installed, or tampered with

• Items without original packaging or missing components

• Products purchased under clearance or special sale (unless defective)

 

3. Return Process

To initiate a return:

1. Contact us at info@kaharakitchen.com

2. Provide your order details and reason for return

3. Our team will review and arrange for pickup or provide return instructions

Returns are subject to inspection after receipt.

 

 

4. Replacement Policy

• If the product is found defective or damaged, we will offer a replacement at no additional cost

• Replacement is subject to product availability

• If replacement is not available, a refund will be issued

5. Refund Policy

• Refunds will be processed after the returned product is received and inspected

• Once approved, the refund will be initiated to your original payment method

Refund Timeframe (TAT):
Refunds are typically processed within 3–5 business days from the date of approval.

Please note that the time taken for the amount to reflect in your account may vary depending on your bank or payment provider.

 

 

6. Cancellation Policy

• Orders can be cancelled before they are shipped

• Once the order has been dispatched, cancellation is not allowed

• In such cases, you may initiate a return after delivery (if eligible)

 

7. Shipping Charges

• Return shipping may be free for damaged or defective products

• For other returns, shipping charges may be deducted from the refund amount

 

8. Contact Us

For any questions or return requests, please contact:

KAHARA KITCHEN PRIVATE LIMITED
Email: info@kaharakitchen.com
Phone: 9876543210
Address: Mumbai , India